To troubleshoot recurring internet disconnections, follow these steps:
– Review Settings –
Double-check the router and device configurations for any errors.
– Examine for Physical problems –
Inspect the connection cabinet for potential electrical or cable issues.
– Validate Wiring –
Ensure proper grounding and secure connection of internet cables.
– To address the problem –
Use a pointed object to reset the router for 15 seconds. Resolves issues stemming from incorrect default settings.
– Turn off 5GHz Wi-Fi –
Log in to the router page (usually admin) at 192.168.1.1. Navigate to Local Network > WLAN, select 2.4GHz, and click Apply.
– Direct Connection Test –
Connect the main cable directly to a mobile phone to assess stability. Consider replacing the splitter if neces0sary.
– Optimise Router Placement –
Move the router away from interfering electrical devices. Reconnect cables properly after relocating the router.
– Enhance Network Security –
Change Wi-Fi password and enable strong encryption. Hide networks to deter unauthorised access.
– Routine Maintenance and Line Check –
If issues persist, contact customer service for a technical inspection.
Report slow or unstable internet to initiate a technician visit for line examination and repairs.
Follow these steps for a reliable internet connection and to mitigate recurrent disconnection problems with the router.
